FAQ’s

General Information

  • We’re based on the Sunshine Coast but love to bring the V-Bub experience to events across Brisbane, the Gold Coast, and Byron Bay. If your event is a little further afield, don’t hesitate to reach out—let’s chat about how we can make it happen!

  • We cater to a wide range of events, including weddings, birthday parties, corporate functions, festivals, and special celebrations. Whether it’s an intimate gathering or a large-scale event, V-Bub is ready to bring high-quality drinks and a fun, unique vibe to any occasion!

  • To ensure we’re available for your desired date, we recommend booking V-Bub at least 2-3 months in advance. However, we understand that sometimes plans come together last-minute, so if your event is sooner, feel free to reach out, we’ll do our best to accommodate!

  • Absolutely! While we’re based on the Sunshine Coast, we’re happy to travel to Brisbane (included) and to the Gold Coast or Byron Bay for an additional travel fee. If your event is outside these areas, just reach out, we’d love to discuss the details and make it work!

  • V-Bub is equipped to cater to events of all sizes, from intimate gatherings to large celebrations. While we don’t have a strict maximum, our setup can comfortably serve up to 200 guests.

Setup & Logistics

  • Our Kombi setup is designed to be efficient and flexible, requiring minimal space. Ideally, we need an area of about 3-4 meters in width and 5-6 meters in depth to park and set up comfortably. This space allows room for the Kombi, our bartending area, and any additional décor elements.

  • We do! Whether glassware and serving essentials are included depends on the package you choose. Some packages come with high-quality glassware and all the necessary serving items, while others may have these available as an extra option. Let us know your preferences, and we’ll make sure your event is perfectly equipped!

  • Not at all! Our setup process is quick and hassle-free. We arrive 4 hours before your event starts to ensure everything is chilled and ready to go. The Kombi is designed to be efficient and easy to set up, so we can get up and running smoothly with minimal disruption to your event. All you need to do is relax and let us handle the details!

  • Yes, we do include a charge for driving time, but don’t worry, we make sure it’s all clearly outlined in your personalised quote. This way, you’ll know exactly what to expect, with no hidden costs.

  • Our Kombi already comes with fairy lights and an awning to create a warm and inviting atmosphere for your event. For an extra touch, we can add custom décor elements to match your theme, such as coordinating flowers or other special details. Let us know your vision, and we’ll make sure your setup looks perfect!

Packages & Pricing

  • Booking V-Bub is easy! Start by checking our packages out and then filling out the enquiry form with your event details and drink preferences. We’ll get back to you with a personalised quote and any additional information you need. Once you’re ready to move forward, we’ll confirm your booking and secure your date with a deposit. From there, we’ll work with you to make sure everything is set for your event.

  • Yes, we do require a deposit to confirm your booking and secure your event date. This helps us lock in your spot and start planning the details for your special day. Once we receive your deposit, we’ll send you a confirmation and keep you updated as we get closer to the event.

  • Yes, we offer bar tab options! With a bar tab, you can set a budget for your event and let your guests enjoy drinks up to that limit. Once the tab is reached, you can choose to close it or continue with additional payment. We’re happy to discuss the details and help you set up a bar tab that works best for your event.

  • Getting a quote is easy! Simply fill out the enquiry form with your event details. We’ll review your information and get back to you with a personalised quote that includes pricing, package options, and any additional details you need. If you have any questions or special requests, feel free to include them in your enquiry.

  • Our payment process is straightforward. After you receive your personalized quote and confirm your booking, we’ll ask for a deposit to secure your event date. The deposit amount will be outlined in your quote. The remaining balance is typically due before the event, and we’ll provide details on the payment schedule and accepted payment methods.

Drink Options

  • We offer a variety of high-quality drinks on tap to suit every taste and occasion. Our current selection includes:

    You can choose up to 5 taps for your event, ensuring that your guests have a selection they’ll love. For full details and more options, check out our menu. Let us know your preferences, and we’ll take care of the rest!

  • Yes, you can! While our standard package includes one bartender, we’re happy to accommodate additional bartenders or waitstaff to meet your event needs.

  • We don’t offer tastings before booking, as once kegs are opened, any unused drinks would go to waste. However, we guarantee that our drinks are of the highest quality, sourced from trusted suppliers and served fresh and crisp from the tap.

Policies & Changes

  • If you need to make changes to your event details after booking, just reach out to us as soon as possible. We’ll do our best to accommodate any adjustments to your event date, drink selections, or other details. Depending on the nature of the change, we may need to update your quote or make adjustments to the setup. Contact us directly, and we’ll guide you through the process to ensure everything goes smoothly.

  • If you need to cancel or reschedule your event, please let us know as soon as possible. Our cancellation and rescheduling policy varies depending on how far in advance we are notified:

    • Cancellations: If you cancel with sufficient notice, we may be able to refund your deposit or offer a credit toward a future event. The specific terms will be outlined in your booking agreement.

    • Rescheduling: We’re happy to help you reschedule, subject to availability. If you need to reschedule, we recommend contacting us as early as possible to secure a new date.

    Please review your booking agreement for detailed terms or get in touch with us directly for more information.

  • Our refund policy depends on the circumstances of your cancellation. The terms are outlined in your booking agreement, but generally:

    • Deposits: Deposits are non-refundable, as they secure your event date and help us prepare for your booking.

    • Cancellations: If you cancel your event with sufficient notice, we may be able to offer a partial refund or credit toward a future event, depending on how far in advance the cancellation is made.

    • Rescheduling: If you reschedule your event, we will do our best to accommodate the new date without additional fees, subject to availability.

    For specific details, please refer to your booking agreement or contact us directly to discuss your situation. We aim to be as flexible as possible to support your needs.

  • Yes, you can modify the number of guests after booking, but we ask that you let us know as soon as possible. Depending on the size of the change and the date of your event, adjustments may be subject to availability and pricing updates. Reach out to us to discuss any changes, and we’ll work with you to make the necessary updates!

  • While we can’t control the weather, we do our best to ensure your event goes smoothly, rain or shine. If bad weather is expected, we recommend having a backup plan, such as an indoor venue or a covered outdoor space, to keep the drinks service running without interruption.

    In cases where weather conditions make it impossible to set up or serve safely, we’ll work with you to find the best solution, which could include rescheduling or modifying the setup. Please discuss your event’s weather contingency plan with us when booking to make sure we’re prepared for any situation.

  • Late Arrivals: If the event starts later than planned, we’ll do our best to adjust our setup to accommodate the change without impacting service quality.

    Extended Service Hours: If you’d like to extend service hours beyond the agreed time, please let us know in advance. Additional charges may apply, and we’ll confirm the extended service cost based on your specific event needs and timing.